The Impact of Stakeholder Management on Firm Performance

Document Type : Original Article

Authors

Abstract

managing the company's relationships with stakeholders plays an important role in improving the performance and growth and sustainable development of enterprises. The purpose of stakeholder management is balancing between the interests of any of the interest groups. The aim of this study was to evaluate the impact of stakeholder management on the firm performance. To measure stakeholder management, cash flow paid to each of the stakeholder groups is used as a measure for the benefit of them. For this, a sample of 220 companies in the period 1389 to 1393 is selected. The data, is analyzed using multivariate linear regression. Research evidence shows a significant positive relationship between firm performance with stakeholder management. In other words, reduce conflict and create a balance between the interests of stakeholders, lead to improved financial firm performance. The results provide incentive for the company's management to pay attention to the interests of all stakeholders in order to enhance the credibility and ability to competition.

Keywords